Just recently, the host server we at IV Software had been using for the last three years pulled the plug and skipped town! Boy, what a nightmare!!! Not only was our website gone, but all of our email accounts, our forum, our affiliate program, and our personal blog. My husband, and the developer of RVer’s Notebook, Mickey Ivey, had been his own webmaster. However, Mickey passed away very unexpectedly this past November, and even though I had wonderful support with the software program through his son and a dear friend, I took over the responsibilities of the forum and affiliate program. The website was okay as Mickey had left it……that is, of course, until our server abandoned us!
Luckily, I mentioned my problem to Dawn Polk of RV Education101, and she quickly emailed me with contact information for Matt Burt. My stepson made the first contact with Matt, and after we learned of the reasonable fees All Merchants Services would be charging us, we opted to go with them. Great decision!
Matt has been able to get most everything back up and running in a matter of hours! I was certainly impressed with his speed and attention to detail. He has been higly accessible and has been patient with my lack of knowledge on some items. He is now proposing an update to our website as well. I certainly look forward to a successful future with our new Web Master, Matt Burt!